Refund policy

• We gladly accept returns and exchanges for unused items.
• Items must be returned in their original packaging and in good condition within 14 days of receiving your item(s).
• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 
• If your item arrives damaged or defective, contact us right away. We'll send a replacement at no extra cost.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

You can always contact us for any return question at 

Email: care@lilaq.in

Phone: +91 74989 40234